To report a lost dog contact our Duty Officers at Worcestershire Regulatory Services on 01905 822799 between the hours of 9am - 5pm Mon - Fri. Or use our on-line Lost Dog Form.
All stray dogs picked up by WRS Dog Wardens will have their details (breed, colour size etc.) recorded, a duty officer will be able to check if a dog matching the description of your dog has been found in the Worcestershire area or the north Gloucestershire Districts of Cheltenham, Gloucester City or Tewkesbury.
Unsupervised dogs are a hazard. They can cause a danger to traffic, they may foul, they may attack people or other animals and they may also get injured or killed themselves. Dog owners can be fined if their dogs are picked up by our Dog Wardens and they can be prosecuted by the Police if their dogs cause a road traffic accident. The Police can also get involved if a dog displays aggressive behaviour to a human or it attacks livestock. However, if a dog attacks someone else’s pet (such as another dog or a cat) then this would be a civil matter between the animals’ owners.
Dog owners are legally required to ensure that their dog wears a collar with an identity tag detailing the owner’s name, address and telephone number, in addition it is compulsory that your dog is microchipped and for the microchip details are kept up to date and if you move or change telephone number or if the dog changed ownership. This is a legal requirement.
In most cases dogs seized or collected by the Dog Warden will be taken to the kennels used by the Council to board our strays. If the dog is micro-chipped or the owner can be identified, all reasonable effort will be taken to contact the owner or serve a notice where applicable. Once at the kennels the dog will remain there for 7 clear days unless claimed by its owner. If the owner does not come forward and the dog can be re-homed all efforts will be taken to do so. When the owner is identified, they will be required to go to their local Councils Contact Centres as where the procedure for claiming the dog back is started enabling them to collect their dog.
We will ask you to keep written records to aid us in our investigation. If you tell us who owns the dog we can also write to them to remind them of their responsibilities. We will seize persistent strays wherever possible
Contact us on 01905 822799. Our dog wardens can give practical advice on the dog’s home environment and any training that may be required. If you no longer want to keep your dog or are struggling to manage with your dog we can assist you in finding a new home for it.
This is possible, but you must contact us so that we can make all efforts to find the owner. We will complete some paperwork with you, check that you will provide a suitable home and give you any advice you may need with regard to caring for the dog. If we cannot find the owner and they do not come forward, after 31 days the dog becomes legally yours.
Stray dog charges for all Districts
|Stray Dogs seized during the day|
|Collection Charge (1st hour)||£35||£35||£30|
|Collection charge (2nd hour and subsequent hours or part of)||£25||£25||£15|
|Dangerous Dog collection charge (1st hour)||£45||£45||£40|
|Dangerous Dog collection charge (2nd hour and subsequent hours or part of)||£22.50||£22.50||£20|
|Kennelling Fee (per day)||£15||£15||£15||£15||£15||£15||£15||£15||£15|
|Kennelling fee for Dangerous Dog (per day)||£20||£20||£25||£25||£25||£20||£25||£25||£25|
|Vet or Welfare Charges (charged at cost incurred)||At Cost|
|Treatment (£10 each for any worming or flea treatment necessary)||At Cost|
|Repeat Offender Charge||£25||N/A||£30||£30||£30||N/A||£30||£30||£30|
|Return Charge (only between 09.00 - 17.00 hrs)||£30||£30||Not available||Not available||Not available||£30||Not available||Not available||Not available|
|Stray Dogs seized Out of Hours|
|Collection Charge (1st hour)||£35||£35||£40||£40||£40||£30||£40||£40||£40|
|Collection Charge (2nd hour and subsequent hours or part of)||£25||£25||N/A||N/A||N/A||£15||N/A||N/A||N/A|
|Dangerous Dog Collection Charge (1st hour)||£45||£45|
Dangerous Dog Collection Charge (2nd hour and subsequent hours or part of)
|Kennelling Fee (per day)||£15||£15||£15||£15||£15||£15||£15||£15||£15||£15|
|Kennelling Fee for Dangerous Dog (per day)||£20||£20||£20||£20|
|Out of Hours Call Handling Fee||£5|
Customer Contact Centre Details for Payment of Dog Fees:
Cheltenham, Gloucester City and Tewkesbury Districts
Please contact the Duty Officers on 01905 822799 if you wish to make a credit card payment by telephone or will advise you of alternative options available to you.
Redditch One Stop Shop & Contact Centre
Email: Redditch Contact Centre
Bromsgrove Customer Service Centre
Wyre Forest Customer Service Centre
Email: Wyre Forest Customer Services
|Droitwich Community Contact Centre
Email: Droitwich Contact Centre
Monday, Wednesday & Friday: 9:30am – 5:30pm
Not open Tuesday, Thursday & Weekends
|Pershore One Stop Shop
Queen Elizabeth Drive
Email: Pershore OSS
Mon - Fri: 9:00am – 5:00pm
Not Open at Weekends
Evesham Community Contact Centre
Email: Evesham contact centre
Malvern Hills District Council
| Malvern Hills District Council - Hub
(To pay by card only by telephone)
Tel: 01684 862151
|Worcester Customer Service Centre
89 High Street
(Switchboard) 01905 722233
Email: Worcester cc
Mon – Fri: 9:00am to 5:00pm
General Customer Enquiries -
Please contact us on:
Telephone: 01905 822799
Follow us on Twitter: @RegServs
Worcestershire Regulatory Services
Wyre Forest House